Shipping Policy

At Kaafh, we're committed to delivering your order with care and efficiency. Every order is carefully prepared before dispatch to ensure it reaches you in excellent condition. Please review our shipping policy below for information regarding processing times, deliveries, and customer support.

Order Processing

Once your order has been placed, our team begins preparing it for dispatch. Orders are processed during our regular business hours on working days only.

Orders placed outside business hours, on Sundays, or on public holidays will be processed on the next available working day.

Delivery Time

Standard delivery across Pakistan typically takes 3–5 business days from the date your order is confirmed and dispatched.

Delivery times may vary slightly depending on your location, weather conditions, public holidays, or other circumstances beyond our control. While we always strive to deliver within the estimated timeframe, occasional delays may occur.

Once your order has been dispatched, you'll receive the relevant shipping details to help you track your parcel.

Working Days

Order processing, dispatch, deliveries, and customer support are available during our official working days only.

Working Days: Monday to Saturday
Business Hours: 10:00 AM – 5:00 PM

Shipping Address

Please ensure your shipping information is complete and accurate before placing your order. Kaafh cannot be held responsible for delays or unsuccessful deliveries resulting from incorrect or incomplete address details provided at checkout.

If you notice an error in your shipping information, please contact our customer support team as soon as possible. While we'll do our best to assist, changes cannot be guaranteed once an order has been processed or dispatched.

Delivery Attempts

Our courier partners may attempt delivery more than once depending on their policies. If a delivery cannot be completed due to customer unavailability or incorrect shipping details, the order may be returned to us. Additional shipping charges may apply if a re-delivery is required.

We recommend keeping your phone available after placing an order so our courier partner can reach you if necessary.

Need Assistance?

If you have any questions regarding your order, shipment, or delivery status, our customer support team will be happy to assist you during our business hours.

Email: kaafhofficial@gmail.com

Phone / WhatsApp: +92 309 2165496

Customer Support Hours: Monday to Saturday, 10:00 AM – 5:00 PM

Thank you for choosing Kaafh. We appreciate your patience and trust, and we're committed to delivering every order with the same care and attention that goes into every piece we create.