Terms & Conditions

Welcome to Kaafh. By accessing or using our website, placing an order, or purchasing our products, you agree to comply with the following Terms & Conditions. These terms are designed to ensure a secure, transparent, and enjoyable shopping experience for every customer.

Acceptance of Terms

By browsing our website or completing a purchase, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy. If you do not agree with any part of these terms, we kindly ask that you refrain from using our website.

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of our website following any changes constitutes acceptance of those updates.

Products & Availability

We strive to present every product as accurately as possible, including colors, descriptions, sizing, and imagery. However, slight variations may occur due to lighting, photography, screen settings, or natural fabric characteristics.

All products are subject to availability. While we make every effort to maintain accurate inventory, we reserve the right to discontinue products, limit quantities, or cancel orders if an item becomes unavailable.

Kaafh also reserves the right to update product pricing, descriptions, and specifications without prior notice.

Orders & Payments

Once an order is placed, you will receive an order confirmation. This confirmation acknowledges receipt of your order but does not guarantee acceptance. Orders may be cancelled or declined in exceptional circumstances, including payment issues, stock unavailability, pricing errors, or suspected fraudulent activity.

By placing an order, you agree to provide complete and accurate information required for successful payment processing and delivery.

All prices displayed on the website are listed in Pakistani Rupees (PKR) unless stated otherwise.

Shipping & Delivery

We aim to dispatch every order promptly and work with trusted courier partners to ensure timely delivery. Delivery timeframes are estimates and may vary depending on location, weather conditions, public holidays, or circumstances beyond our control.

Customers are responsible for providing accurate shipping information. Kaafh cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete address details.

Returns & Exchanges

Our return and exchange process is designed to provide a fair experience for both our customers and our business. Items must be returned in their original condition, unworn, unwashed, and with all tags intact, subject to the terms outlined in our Return & Exchange Policy.

We encourage customers to carefully review product descriptions, sizing information, and policy details before placing an order.

Intellectual Property

All content published on the Kaafh website—including photographs, graphics, product descriptions, logos, branding, designs, and written content—is the intellectual property of Kaafh unless otherwise stated.

No material from this website may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

Acceptable Use

You agree to use this website only for lawful purposes and in a manner that does not interfere with its security, functionality, or the experience of other visitors. Any attempt to misuse, disrupt, or gain unauthorized access to our systems is strictly prohibited.

We reserve the right to restrict or terminate access to users who violate these Terms & Conditions or engage in fraudulent or abusive activity.

Limitation of Liability

While we make every effort to provide accurate information and maintain uninterrupted access to our website, Kaafh cannot guarantee that the website will always operate without errors, interruptions, or technical issues.

To the fullest extent permitted by law, Kaafh shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the applicable laws of Pakistan. Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts within Pakistan.

Thank you for choosing Kaafh. We appreciate your trust and remain committed to providing a thoughtful shopping experience built on quality, transparency, and exceptional service.